Reporting a Repair

We want you to enjoy living in your home, so we are committed to providing a repairs service you can rely on.

The easiest way to report a non-emergency repair is to use our online reporting tool and a member of our team will get in touch with you. If you have signed up to our text messaging service you will receive a confirmation of repair order to your mobile phone.

Alternatively, you can contact our office between 9am-5pm Monday to Friday:

 

18-22 Carleton St,
Portadown,
Co. Armagh,
BT62 3EN

For Out of Hours Emergency Repairs please call Telecare on: 028 90 421 010

Step 1. Area of repair

Select where the repair is located:

Inside Your Home

Inside Your Home

Outside Your Home

Outside Your Home

Communal Areas

Communal Areas

Step 2. Repair Details

What areas are affected? Please use the following options to give us a description of the issue.

Floors, Walls, Stairs

Floors, Walls, Stairs

Fixtures & Fittings

Fixtures & Fittings

Plumbing

Plumbing

Heating & Hot Water

Heating & Hot Water

Electrical

Electrical

Doors

Doors

Windows

Windows

Other

Other

Chimneys

Chimneys

Roof

Roof

Walls

Walls

Windows

Windows

Locks

Locks

Gardens & Outbuildings

Gardens & Outbuildings

Other

Other

Secure Entrances

Secure Entrances

Stairwells

Stairwells

Lifts

Lifts

Bin Areas

Bin Areas

Other

Other

Step 3. Your Details

Please tell us who you are and how we can contact you to resolve your request.


Report a Repair Online

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