Tenancy Fraud

Arbour Housing recognises that Tenancy Fraud exists and we are committed to tackling this problem to prevent the fraudulent misuse of our housing stock.

There are different types of Tenancy Fraud. Some of the most common include:

  • Not telling the truth when applying for a home
  • When a tenant rents their home to another person without our knowledge or permission (sub-letting)
  • When a tenant does not live in the property and it is left empty

Arbour Housing wants to ensure that Tenancy Fraud does not happen and we actively carry out checks at any time during a person’s tenancy without warning to complete a Tenancy Audit.

The purpose of the Tenancy Audit is to verify that the individuals occupying the property match the details held on our file.

Arbour Housing requires the help of local communities, as local residents may know or suspect that someone is committing Tenancy Fraud.

If you suspect that someone is committing Tenancy Fraud, then contact the Association either online at tenancyfraud@arbourhousing.org or by telephoning 028 38 339795.  All reports will be treated in the strictest confidence and the Association will investigate the suspected fraud and take appropriate action if necessary.

Recovering a property that is being used fraudulently allows it to be re-let to another household on the waiting list and to be used for the correct purposes and by those in genuine need.