Text Messaging

We introduced the text messaging service in response to the changing communication requirements of tenants.

Our text number is 07375341414, please save it to your mobile phone. To update the number we hold on file for you, please contact the Housing Department on 02838339795.

It’s all part of our commitment to provide excellent customer service to all our tenants and offers another flexible approach to get in touch with us.

Send Your Text To: 07375 34 14 14

  • To contact your Housing Officer – text HOUSING plus message
  • To contact Maintenance or report a repair – text REPAIRS plus message
  • To contact the Rent Officer – text RENT plus message
  • To get your account balance – text BAL
  • To request a new payment card – text CARD
  • To setup a Direct Debit – text DD