Rent is the regular payment from a tenant to a landlord for the residential use of a property.


Rates are assessed by the Valuations and Lands Agency. Any increase to Arbour Housing is forwarded to the tenant and is applicable from the date of increase. However, we will endeavour to give reasonable notice of any rates increase.

Service Charge

Arbour Housing will levy a charge to cover the cost of following services:

  • Maintenance of communal facilities
  • Cleaning of communal areas
  • Gardening and maintenance of grounds
  • Provision of Management Services

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Housing Benefit

We encourage tenants to apply for housing benefit when they first sign their tenancy agreement. It is the tenant’s responsibility to claim housing benefit and also to notify the Northern Ireland Housing Executive (N.I.H.E.) of any change in their circumstances. Application forms and assistance are available at our office. Change in your circumstances must be notified to both the N.I.H.E and Arbour Housing.

N.I.H.E Housing Benefit Calculator

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